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Data Protection Notice


Armstrong Ceiling Solutions / Armstrong Building Products GmbH takes data protection very seriously and would like to ensure that, as a user of Armstrong Ceiling Solutions / Armstrong Building Products GmbH websites, your privacy is protected. This Data Protection Notice describes how we handle your data.

We reserve the right to adapt the content from time to time. It is therefore recommended that you check our Data Protection Notice at regular intervals.

Personal Data

We only collect, process and use your personal data with your permission or where it is permitted by law. We will only collect, process and use such personal data that is required for the execution and use of our service, or which you choose to share with us.

Personal data includes all data that contains information about a particular or identifiable customer's personal or material relationships. This includes, for example, your name, email address, home address, gender, date of birth, telephone number and age.

Purpose of Personal Data Collection

We require your personal data for the following reasons:

To execute your orders (your email address, home address, delivery address) and to answer your questions (your email address and telephone number, if necessary). If you subscribe to our newsletter your email address is used for our own marketing purposes until you unsubscribe from the newsletter.

Use of Cookies

Cookies are used on our website. Cookies are small text files which generally consist of letters and numbers and are stored on the user's computer when you visit certain websites. We use cookies to make certain functionalities available on our web pages and to find out how we can improve our service for our users.

You can configure your browser so that you are informed when cookies are being stored and so that you can permit cookies in specific cases, prohibit the storage of cookies in some cases or in general, and ensure that cookies are deleted automatically when you close the browser. Deactivating cookies can limit the functionality of this website.

Use of Adobe Analytics

This website uses Adobe Analytics, a web analytics service. If you are a resident of North America, your relationship is with Adobe Systems Incorporated (“Adobe”) and the laws of California and the United States apply.

If you reside outside of North America, your relationship is with Adobe Systems Software Ireland Limited (“Adobe”), which is the controller with regard to your personal information collected by Adobe, and the laws of Ireland apply. Please note that in order to use our apps and websites, you authorize Adobe to transfer your personal information across national borders and to other countries where Adobe and its partners operate, including the United States. The privacy protections and rights of authorities to access your information in these countries may not be equivalent to those in your country. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections.

Adobe Analytics uses “cookies”, which are text files placed on your computer, in order to help the website to analyze overall traffic patterns through our website. By transmitting the information generated by the cookie about the use of the website to Adobe, setting ensures that IP address is anonymized before geo-localization und will be replaced by a generic IP address before storage. On behalf of the website provider, Adobe will use this information for the evaluation of your use of the website, compiling reports on website activity for website operators, and in order to provide other services relating to website activity and use of the Internet to the website provider. Adobe will not associate your IP address with any other data held by Adobe. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do, you may not be able to use the full functionality of the website. Furthermore, you can prevent Adobe’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under http://www.adobe.com/privacy/opt-out.html.

Server Log Files

The site provider automatically collects and stores information in server log files that your web browser provides us with automatically. These are:

This data is anonymous. It is not linked to any other source of information. We reserve the right to verify this data after the time should we become aware of concrete indicators of unlawful use.

Newsletter, forms etc.

It is possible to provide personal or business data (email addresses, names, addresses) for the purposes of ordering or giving feedback, or for subscribing to newsletters. The use of the services offered on the part of the user expressly occurs on a voluntary basis.

If you send us requests via contact-form, your data out of the request including contact information you provide will be stored for the purpose of processing the request and for follow-up issues. This data will not be disclosed without your consent unless required by law.

If you would like to order our newsletter we require your email address and confirmation that you are the holder of the given email address and that you agree to receive the newsletter. This data is only used for the purpose of sending you the newsletter and to document our authorisation to do so. This data shall not be passed on to third parties. You can unsubscribe from the newsletter and withdraw your permission to save your email address at any time by clicking the unsubscribe link on any email or by contacting us at webmaster@armstrongceilings.com.

Permission and Withdrawal

If you have given us your permission to use, process and forward your personal data for marketing purposes (e.g. electronic newsletter or sending offers, use of Adobe Analytics), you can withdraw this at any time and without observing any particular form, with future effect. You can also object to the use of your data insofar as we use your data as permitted by law, for postal marketing, for example. Please contact us with your request: webmaster@armstrongceilings.com.

After we receive your withdrawal we will only use your data to execute your order and refrain from sending other marketing materials.

Forwarding Personal Data to Third Parties

In order to execute your order it may be necessary to forward your personal data to third parties (e.g. suppliers or couriers). The third parties will only use data given to them in order to fulfil their obligations or responsibilities. Data is only forwarded to governmental organisations or authorities within the scope of binding national law.

Data Storage Period

Your personal data shall be held no longer than necessary for the provision of our services. This may require that your data is stored for a longer period of time due to statutory or other legal obligations.

Data Security

We have implemented technical and organisational security measures to ensure that your data is protected, particularly against loss, manipulation or unlawful access. We regularly update our security measures in line with new technical developments.

Information

You have the right to request to view your data stored by us at any time, free of charge. In the event that your data has been incorrectly or illegally stored, we will gladly correct, lock or delete this data. Please let us know as soon as there have been any changes to your personal data. Please address your requests for information, complaints, or suggestions on the topic of data protection to webmaster@armstrongceilings.com. Please see the next section pertaining to the terms of the German Data Protection Act.

Responsible for Data Protection

Within the terms of the German Data Protection Act the organization that is responsible is:

Armstrong World Industries
P.O. Box 3001
Lancaster, PA 17603
webmaster@armstrongceilings.com

Often websites may contain links to external websites by other providers to which this Data Protection Notice does not apply. We choose these providers carefully, but we take no responsibility for their content.